All sales are final. No refunds on products, packages, or gift certificates.
Gift certificates are valid for 5 years from date of purchase in the state of Michigan. After that time, the gift certificate will be forfeit and unable to be redeemed. Gift certificates are non-refundable and not redeemable for cash. Gift certificates MAY be transferred to another client.
Sale of gift certificates is currently on hold. If you plan to gift a session to someone, please ONLY schedule if the client is aware the session is being booked and if they know what service is being scheduled for them. We require consent to treat clients and while we love a good surprise, this cannot be given with a last minute surprise as one walks in the door.
Pre-payment is required for all new clients to hold an appointment. We are by appointment only and if you'd like pre-payment to be in cash, an arrangement must be made to ensure we are available to receive payment. Appointment slot will not be held until pre-payment is confirmed.
At this time, due to limitations in our system, clients are only able to book one service at a time. If you wish to book both a facial and a massage service, you will have to visit the separate links for skin care and bodywork services.
We do not offer couples sessions at our office. We do not have the physical space to accommodate this request. If interested in having 2 sessions, we can accommodate a facial and a massage at the same time in separate rooms or two sessions back to back.
We do not allow friends or family to wait in the office for a client during the service. The only exception to this is when the client is a minor; in this case a parent or legal guardian must be present in the building for the duration of the session.